Tips to improve customer satisfaction at your restaurant. Learn how to drive customer retention rates up with these food and service advice that keep diners happy
We all know that COVID-19 has changed the restaurant industry forever, but did you know it also changed patrons? Customers who have been cooped up at home for the past two years are anxious to get back to dining out. At the same time, with the rise of takeout and food delivery, they have become …
Continue reading “How Supporting Customer Facing Staff Helps with Employee Retention – Top 5 Tips”
COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Operators who are opting out of …
Continue reading “5 Reasons NOT to Order Restaurant Supplies from Cheetah”
The relationship between SMB restaurants and major food distributors has always been shaky. Now it seems that big distributors are squeezing their smaller clients at the worst possible time. This recent example really brings the point home. Some restaurants working with Sysco are reporting outright cancellations via cold text messages, leaving them scrambling for produce …
Continue reading “Are Major Food Distributors Failing Small Restaurants?”
As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. Besides, everyone could use a little fun this summer. Helping patrons and staff look and feel good with useful restaurant merch is the best way …
Continue reading “Why Restaurant Merch Is the Most Effective Marketing Tool”
The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. To achieve this while still staying in the black, restaurants need to significantly increase profit margins, but how? In our last article we explored adding auto-gratuity to the bill and sharing tips …
Continue reading “6 Effective Ways to Increase Profit Margins at Your Restaurant”
COVID-19 has made restaurant marketing a completely new territory. Learn how to make your restaurant stand out in this Complete Guide to Restaurant Reopening. With Covid-19 limiting restaurants to delivery, takeout and limited capacity indoor dining, more takeaway orders is the best way to improve your bottom line. To-go or carry out food is a …
Continue reading “Attract More Takeout Customers with These 8 Proven Techniques”
Learn how technology can help your restaurant survive the COVID-19 crisis in this Complete Restaurant Reopening Guide. Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. Most restaurants today are using online ordering and reservation software to streamline their table booking …
With the COVID-19 pandemic people are concerned about eating out. Reassure customers that their safety is your first priority and maintain trust with these 4 tips.
With customer profiles you can decide on the best location for your restaurant, the style and atmosphere diners like, and how to attract the right audience.
Customer churn directly affects your ability to grow your restaurant business. Create meaningful relationships with regulars to ensure brand loyalty and future business.