Tips to improve customer satisfaction at your restaurant. Learn how to drive customer retention rates up with these food and service advice that keep diners happy

man and woman looking at ipad seeing increase in profit margin at restaurant

For My Business

July 1, 2021 • 5 min read

6 Effective Ways to Increase Profit Margins at Your Restaurant

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. To achieve this while still staying in the black, restaurants need to significantly increase profit margins, but how? In our last article we explored adding auto-gratuity to the bill and sharing tips …

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For My Business

October 15, 2020 • 3 min read

Attract More Takeout Customers with These 8 Proven Techniques

COVID-19 has made restaurant marketing a completely new territory. Learn how to make your restaurant stand out in this Complete Guide to Restaurant Reopening. With Covid-19 limiting restaurants to delivery, takeout and limited capacity indoor dining, more takeaway orders is the best way to improve your bottom line. To-go or carry out food is a …

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5 best restaurant reservation systems compared tock resy upserve spoton toast

For My Business

September 23, 2020 • 5 min read

5 Best Restaurant Reservation Systems Compared: Resy, OpenTable, Yelp, Tock, Toast

Learn how technology can help your restaurant survive the COVID-19 crisis in this Complete Restaurant Reopening Guide. Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. Most restaurants today are using online ordering and reservation software to streamline their table booking …

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For My Business

March 20, 2020 • 2 min read

3 Things Your Customers Need to Hear Right Now

With the COVID-19 pandemic people are concerned about eating out. Reassure customers that their safety is your first priority and maintain trust with these 4 tips.

Family of five including young couple, older couple and young child toasting with red wine at a fine-dining restaurant. Table with food, wine bottle and white map.

For My Business

September 9, 2019 • 4 min read

3 Steps to Determining Your Ideal Customer

With customer profiles you can decide on the best location for your restaurant, the style and atmosphere diners like, and how to attract the right audience.

For My Business

September 8, 2019 • 5 min read

Keep Diners Coming Back with These 4 Unbeatable Tips

Customer churn directly affects your ability to grow your restaurant business. Create meaningful relationships with regulars to ensure brand loyalty and future business.

For My Business

June 15, 2019 • 2 min read

Time is Money (and Happiness) – How Cheetah Gave a Restaurant Owner Peace of Mind

Opening a restaurant is a labor of love. For all of the capital required to open a business, it takes just as much hard work and time. One of the most laborious tasks when running a restaurant is sourcing supplies and ingredients. Working with food distributors or shopping for wholesale restaurant supplies yourself can eat …

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For My Business

April 20, 2019 • 4 min read

How to Respond to Negative Yelp Reviews

Has your restaurant received negative Yelp reviews, but you’re not sure how to respond? Restaurant owners and manager who have a plan for responding to negative Yelp reviews can save tons of time and win back customers – as well as boost future revenues. You’ve worked too hard to let bad Yelp reviews impact your …

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