Customer Satisfaction

Tips to improve customer satisfaction at your restaurant. Learn how to keep your customers coming back with these food and service tips that keep diners happy.

For My Business
• 3 min read

Why Smaller Menus Are the Best Thing for Restaurants Right Now

When the Covid-19 delivery boom took off, many restaurants shortened their menu in order to focus on their best, and most delivery-friendly, items. But as supply chain issues, labor shortages and health concerns persist, the small menu trend is making increasingly more economic and operational sense as a long term strategy. Smaller menus are an …

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For My Business
• 4 min read

Restaurant Loyalty Programs to Boost Revenues

Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. In the world where consumers are bombarded by options, competition …

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For My Business
• 4 min read

Healthy Fast Food Trend Part 2: How to Reduce Ultra Processed Foods at Your Restaurant

The healthy food trend has not overlooked fast food. In this two-part series, we investigate the problem with ultra-processed fast food, what this means for the plant-based revolution and see examples of how restaurants can create healthier fast food.  Fast food is evolving. Instead of ultra-processed foods high in fat, salt and sugar, restaurants are …

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For My Business
• 3 min read

New Bill Forces 3rd Party Delivery Apps to Full Transparency. What’s Next?

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips.   This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans.  The question for …

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For My Business
• 3 min read

How Supporting Customer Facing Staff Helps with Employee Retention – Top 5 Tips

We all know that COVID-19 has changed the restaurant industry forever, but did you know it also changed patrons?  Customers who have been cooped up at home for the past two years are anxious to get back to dining out. At the same time, with the rise of takeout and food delivery, they have become …

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For My Business
• 4 min read

5 Reasons NOT to Order Restaurant Supplies from Cheetah

COVID-19, supply chain issues and rising food prices have placed the future of major broadliners at risk. Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah.   Operators who are opting out of …

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For My Business
• 4 min read

Are Major Food Distributors Failing Small Restaurants?

The relationship between SMB restaurants and major food distributors has always been shaky. Now it seems that big distributors are squeezing their smaller clients at the worst possible time. This recent example really brings the point home. Some restaurants working with Sysco are reporting outright cancellations via cold text messages, leaving them scrambling for produce …

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restaurant merchandise white bag orange logo
For My Business
• 4 min read

Why Restaurant Merch Is the Most Effective Marketing Tool

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. Besides, everyone could use a little fun this summer. Helping patrons and staff look and feel good with useful restaurant merch is the best way …

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man and woman looking at ipad seeing increase in profit margin at restaurant
For My Business
• 5 min read

6 Effective Ways to Increase Profit Margins at Your Restaurant

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. To achieve this while still staying in the black, restaurants need to significantly increase profit margins, but how? In our last article we explored adding auto-gratuity to the bill and sharing tips …

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takeout food restaurant
For My Business
• 3 min read

Attract More Takeout Customers with These 8 Proven Techniques

COVID-19 has made restaurant marketing a completely new territory. Learn how to make your restaurant stand out in this Complete Guide to Restaurant Reopening. With Covid-19 limiting restaurants to delivery, takeout and limited capacity indoor dining, more takeaway orders is the best way to improve your bottom line. To-go or carry out food is a …

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